Bad Experiences with Immigration

I've always deal with the immigration department regarding my Dokumen Perjalanan Terhad (DPT) as well as passport. Every time I go to the immigration office, I've a positive expectation i.e. no problem during the application. Unfortunately, each time it always have been very disappointing and frustrating!

One of the events which really pissed me off is when I brought my aunt to collect her DPT (renew). When we reached at the counter, the officer told us that the passport photo is not suitable because the chop's ink won't stick! My aunt took the photo outside the immigration office where there are people who offers the service. I think they are illegally providing the service but WHY did the government allows them to be there doing business? Many other people are also use the service to do their DPT or passport AND the customers were charged a bit expensive. There are no nearby photo shop so with transportation problem or due to time constraint, many have to use the service.

Recently I went to the immigration office to apply for a new passport. Before that, I've browsed the website, read the procedures & requirements several times until I fully understand what I should prepare. I printed out the form (turned out to be 2-page on 1 side), took a photo & ensure that my MyKad is available. It is based on the requirements stated on the website. It was nearly 2pm when I reached the office & there were no queues.. So I went to the counter, my form was rejected & they gave me a new form (double-sided form). A photocopy of MyKad is required (NOT STATED IN THE WEBSITE!). Then I was told that 'system-down' so they can't give out any number.. I went to another counter & he said the numbers have finished.. I reconfirmed with him that the office only issues a certain amount of ticket number which they consider the number of clients they are able to serve in a day. FINE!

The next day I went to the office in the morning, there's a long queue.. I've the form, my photocopied MyKad as well as 2 passport size photo.. finally I want to take the number, the officer checked my documents & he mentioned about my place of birth. Yes, I was born in Sabah.. The next part really makes me impatient.. He asked if I bring my birth certificate. Of course not because it is not required (still based on the website).. I can't apply for a passport WITHOUT MY BIRTH CERT!!! just because I was born in KK!! I told him that my parents were born in peninsula & he gave me another paper (a letter of request an international passport which starts with 'A'..) We are MALAYSIANS but why such procedures need to be done??? MENYUSAHKAN BETUL LA!!!

I'm delaying my application.. I'll do it later before I departed to Medan (Yahoo!).. then I'll be going to Singapore, hehehe.. it is just a plan but really wanna go overseas, kwang³~